Carissa Citro, AU.D. CCC-A

Doctor of Audiology – Licensed New York State; Hearing Aid Dispensing – Licensed New York State
Audio License: 002898-01
H/A License: 14000059479
NPI: 1689218869


  • Doctor of Audiology- University at Buffalo
  • Bachelor of Arts in Communication Disorders-SUNY New Paltz.


  • Certificate of Clinical Competence in Audiology, American Speech-Language Hearing Association (ASHA)

I am grateful to work in the field of Audiology at a time when technology is rapidly advancing and consequently there are so many hearing device options available to my patients. Beyond staying up to date on current technology, I have compassion and the ability to listen closely to each individual’s needs. Every patient has a unique story on why they are visiting a hearing care provider and it is my responsibility to diagnose, counsel, and develop an appropriate treatment plan. I believe that with a strong understanding of a patient’s lifestyle and needs I can guarantee that each patient receives the most benefit possible from amplification. I am further committed to supporting patients by ensuring that I answer all their questions and that I am always reachable and here for any support.

It is extremely rewarding to see the expression on a patient’s face when they hear sounds for the first time. Whether it is an adult who has not heard the sound of birds chirping for years or a one year old who is hearing for the first time, it is incredible to see how they scan and absorb the environment around them in a new way. I love being a part of the process and having the ability to then follow up with these patients. In my opinion, continued follow up is the most effective way to quality patient care. As a provider I can offer the most support by establishing good rapport with patients and continuing to learn about their hearing health journey and understand ways that their quality of life has improved!

Happy Patients

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 366 Reviews on Google.

Read what some of our patients have to say about our staff and our clinic!

Our audiologist was highly competent, pleasant and caring. She addressed any concerns I had about my new hearing aids, making the necessary adjustments to improve sound quality. The office is run well. I would recommend this practice to anyone interested in hearing better.

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Mary Raad, on Google

I had gotten molded swim ear plugs for my son many years ago from Mcquire’s and decided to get a pair for myself now. They were very accommodating and just as nice, professional and clear in explaining the procedure as they were all those years ago! Audiologist was very good...

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Lynn Wilson, on Google

McGuire over the many years has handled my hearing needs competently and efficiently. Always ready to make adjustments for comfortable fit and hearing.

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Nicolo DiBartolo, on Google

We have been going to McGuires for over 20 years. The audiologists are very well trained and experienced. Christina , Mary and Carissa are helpful and knowledgeable

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Lester Bragin, on Google

If you are hearing impaired, CALL MCGUIRE HEARING CENTRR! I have been so fortunate to have been a recipient of McGuire Hearing Foundations free hearing aids. I’ve struggled with progressive hearing loss for several years , lately becoming somewhat depressed as I could not hear the TV, or anything that...

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Eil6446 Fogarty, on Google

Recently went to McGuires for a check up. Making an appointment was easy and quick. I met with Janet Shalley was nothing short of fantastic. From the examination to the adjustment of my hearing aid...absolutely fantastic. I would highly recommend them to everyone... Great Job!!

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Paul Dapontes, on Google

This review is long overdue! My 94 year old mum has been going to McGuire's Hearing Center for over 5 years now. She would not go any where else! The unbelievable service that she receives from Dawn, Mary and Kathy are amazing. They are ALL incredibly hard working, patient, kind,...

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Thisker m, on Google

Excellent attention and care from all staff at MGuire’s. Very little waiting so it’s an easy and efficient appointment. Very responsive to all questions/concerns Very happy w my hearing aids

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Renell Sullivan, on Google

What a great experience! I had been procrastinating looking into getting a hearing device for too long. Dr. Hayden dispensed my hearing tests and was incredibly professional, understanding, and knowledgeable and made me feel very comfortable. She was able to answer all my questions and concerns as well as determine...

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Ellen Robertson, on Google

I’ve been taking my brother in law to Mcguires for years! They are very professional and so pleasant to deal with. He is almost deaf in both ears so it’s imperative to tweak the little hearing he has. They do the job well! A special shout out to Karen, their...

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Suzie Petykowski, on Google

I've been to three other audiologists in my life, and including other medical practices, I've never experienced a more pleasant and professional office staff,(of two.) I know Kathy, (with a "K"',) went to extreme lengths working with a new and difficult insurer, mine, and secured results I couldn't. She secured...

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Bob D., on Google

Mcguire's Hearing Aids & Audiology Services

Attn our new, existing and loyal clients. Here is the consumer alert announcement for the Vermont attorney general, View Article