Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 331 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Mary and the staff at McGuires are absolutely the best!!! Always friendly and accommodating. They offer the best service every time you need it.

Reviewer Profile Photo Jennifer McNamara, on Google

Very HELPFUL excellent explanations of the situation, very happy with the help

Reviewer Profile Photo Paul DiGaudio, on Google

My husband experienced intermittent outages on his left ear hearing aid. I called McGuire’s and they made an immediate opportunity to come to the office for a diagnostic check. The defect is likely the receiver and after payment they ordered the part and the ultimate repair should be completed within a few days. The staff were thoughtful and understanding and quickly sought to correct the problem.

Reviewer Profile Photo Betty Butler, on Google

Absolutely wonderful staff. Patient, kind and tremendously helpful. Had a wonderful experience!

Reviewer Profile Photo Mary Best, on Google

Great help very pleased he explained everything perfect very pleased

Reviewer Profile Photo Katherine Shaughnessy, on Google

McGuire’s Hearing made time for me on an emergency basis.

Reviewer Profile Photo liza reilly, on Google

Purchased hearing aids for the first time this past December from my audiologist in Florida . Recently had a problem with one of the units while at our seasonal residence in Westhampton NY. Was having a great deal of difficulty finding someone to assist in solving the problem until found McGuire’s. They immediately assisted in examining and subsequently correcting the problem..

Reviewer Profile Photo TOM T, on Google

The only reason I don’t give a 5 is we are still in process of honing the units. Andrew is a warm, kind customer-oriented gentleman who is dedicated to his craft and making customers satisfied.

Reviewer Profile Photo Kilgore Trout, on Google

Excellent experience, Mary was Professional ,knowledgeable and I am excited to be under her care.

Reviewer Profile Photo Donna Blaustein, on Google

Thank you to McGuire's I would have never thought to order an ear piece to help with my migraines. You helped me out tremendously!

Reviewer Profile Photo Erin Albanese, on Google

Caring, attentive staff. Answered all questions clearly. Didn’t try to push more expensive hearing aids. Listened to my needs. Would recommend highly.

Reviewer Profile Photo Carol Dovi, on Google

Dr Robert is very thorough, personable and informative. The office staff is friendly and responsive. McGuire's hit a home run getting Dr Robert into the South Hampton office. 15 minutes with him and it's like I have brand new hearing aids and my hearing improved 200x Thank you!

Reviewer Profile Photo Douglas Sheehan, on Google

Audiologist was great and professional, was worth the visit , aids are working much better since I went !! Receptionist is awesome, friendly and happy, great combination A++

Reviewer Profile Photo Richard Becker, on Google

My experience with McGuire’s Hearing has always been excellent. Dr. Bohr is extremely knowledgeable, patient and kind! I highly recommend McGuire’s!

Reviewer Profile Photo Leni Rabinowitz, on Google

Repaired my hearing aid promptly and properly.

Reviewer Profile Photo Robert Abrams, on Google

The audiologist was excellent! She was professional, knowledgeable and compassionate.

Reviewer Profile Photo Dorothy Leung, on Google

I was visiting my daughter. I called another hearing group and they said they couldn't help me if I did not have them as my doctor. I called McGuire. They called back saying they had what I needed. I stopped in. Such nice person Carissa was. Now I can enjoy the rest of my stay. Highly recommend !

Reviewer Profile Photo Theresa C, on Google

Staff was absolutely amazing. From the time I first called to set up the appointment and how they took the initiative to make sure my insurance would cover the visit, to the entire office visit and hearing test they went above and beyond. They truly cared about me as a patient, and my well being, and what they could do to make my experience pleasant and professional. If only all health professionals were as good as the staff at the Southampton McGuires Hearing Center.

Reviewer Profile Photo Craig Drachman, on Google

The entire team at McGuire’s were helpful and knowledgeable. They resolved the problem and were very pleasant to deal with. Thank you

Reviewer Profile Photo Alexander Vreeland, on Google

Dr Bennardo was great. She is knowledgeable, helpful , she gave me plenty of time. She carefully explained my options. I would highly recommend her. The whole staff was great.

Reviewer Profile Photo Kenneth Lynch, on Google

Very knowledgeable staff and super friendly Offered alot of great information to help me make my choice

Reviewer Profile Photo matt 2004R, on Google

Carissa was lovely and extremely efficient. She made this a very pleasurable experience. She made me want to come back!

Reviewer Profile Photo andrew koven, on Google

The entire staff is amazing. My specialist was super knowledgeable and helpful. Definitely recommend

Reviewer Profile Photo Jacqueline Hudson, on Google

If possible I would give 10 Stars- and then more. Imagine everything you would want from a customer service point of view - not to mention actually fixing the original problem! Simply the best!

Reviewer Profile Photo Mike Mussler, on Google

Was an excellent experience

Reviewer Profile Photo Theresa Harmsworth, on Google

Dawn is the best!!! And Cathy saved the day by managing to squeeze us in when we needed! :)

Reviewer Profile Photo Alison Brooks, on Google

If you have hearing loss, no matter what kind, this is the place to go. The receptionist is friendly, answers all your questions and walks you through all the paperwork. The audiologist is like an long time friend. She takes time with tests and the consultation after. She is personable. She let's you talk about anything and never interrupts and adds to your experience. I highly recommend this practice

Reviewer Profile Photo Barbara Nelson, on Google

What a nice friendly office..I was greeted and was impressed with the expertise and knowledge that Dawn has and knows!! Thank you and can't wait to hear clearly once again...Jeanette Mantia

Reviewer Profile Photo Jeanette Mantia, on Google

Attentive and efficient service

Reviewer Profile Photo Nicolo DiBartolo, on Google

I had considered hearing aids for quite some time and my hearing was not getting any better - I had inquired at a few places prior to going to McGuire's but the procedures had me baffled and confused. When I made an appointment at McGuire;s Kathy and Dawn made the situation organized and Straight forward. To say that these two are experts in their field is an understatement. The equipment is top of the line and comfortable and so easy to use. I could not be happier and wish to thank them because this has opened a new and better life for me. I didn't realize what I had been missing. Thank you very much for making this a delight rather than a chore. God bless-- Nick Lagrega

Reviewer Profile Photo Nick L, on Google

Everyone in the office was super friendly and professional!! Was very caring about my situation and went over and beyond to help me. Walked out hearing well and was a simple fix to my hearing aids.

Reviewer Profile Photo Cheryl Stadnicki, on Google

(Translated by Google) The best care for my hearing. The doctor is excellent and the receptionist He is also very kind. I love my headphones because they are not obvious. (Original) El mejor cuidado para mi audicion. La Doctora es excelente y la recepcionista También es muy amable. Mis audifonos me encantan porque no son ovios.

Reviewer Profile Photo Aleida, on Google

Helpful caring staff.

Reviewer Profile Photo Sharon McKenna, on Google

Very thorough and patiently answered my many questions to help with my decision regarding hearing aids.

Reviewer Profile Photo Kathleen Becker, on Google

I went to McGuire's to be fitted for a pair of custom earplugs for sleeping. I was very pleased with their efficient and friendly service and look forward to picking up my earplugs soon.

Reviewer Profile Photo Elizabeth Luke, on Google

A very efficient audiologist cleaned my Phonak hearing aids for a reasonable fee and they are now as good as new.

Reviewer Profile Photo Nina Neimark, on Google

Accommodating, squeezed me in with a last minute appointment. Courteous, professional and thorough.

Reviewer Profile Photo Thomas Hashagen, on Google

Dr. Roseann M Bello is a very patient and caring person who takes time to listen to your concerns and resolves any issues you may have without feeling rushed. She has made me feel so comfortable during my adjustment period to my new hearing aids.

Reviewer Profile Photo Angelina McKenna, on Google

I've been coming to McGuire for over 15 years and have always been satisfied. They monitor my loss and provide me with the best aids for my hearing loss. Every 3 years I am eligible for an upgrade and the technology just keeps getting better. Roseann and Melissa are always kind, patient, considerate, and professional. They listen to my needs and accommodate me to the best of their ability. It is a pleasure working with them. It is my hope you recognize them in a special way. Carolyn George

Reviewer Profile Photo Carolyn George, on Google

Prompt service.

Reviewer Profile Photo Peter Nance, on Google

Very professional and personable!

Reviewer Profile Photo Catherine Chaudhuri, on Google

Michael Butler made an appointment to have both his aides cleaned and a repair on the receiver of one. The service was friendly, convenient, competent, complete and timely. McQuires provides a great service and we will continue to use them. They come highly recommended indeed.

Reviewer Profile Photo Betty Butler, on Google

Very knowledgeable and friendly staff. The hearing aids they ultimately fitted me for are fantastic. Dr. Citro was professional and very courteous.

I would highly recommend them

James Grippe
Paula Lamendola

The office is beautiful and the staff is amazing. Always willing to answer every question and take their time. I highly recommend this practice.

Frank B
Nanette Cesare
Elissa Luna

(Translated by Google) Good

(Original)

Bueno

Leticia Arce

(Translated by Google) Excellent

(Original)

Excelente

Carmen Sarit

Dear Dawn and Kathy ( Dawn is the Audiologist – Kathy Office Manager )
I just want to please say you 2 Ladies are the most kind and caring and fun ladies I have ever met in my life in a professional
manner. From the second I walked into the office with Kathy’s incredibly contagious smile- made you feel right at home and at ease as I am a older man with a very bad hearing situation and was very nervous about this initial visit- but again- immediately was put at ease-by this Amazing caring office manager….then . when I met Dawn -the Audiologist -it was the same caring and kindness as Kathy- they are a truly incredible team , and showed me how to feel comfortable with my hearing aids- and spent so much time with me showing me how to put them on and take them off with ease , and how to care foe them. I cant say enough how they both have the perfect mix of 100 Professional -and at the same time- a very very fun and loving make you feel at ease personality to make my hearing loss situation – very comfortable- and now with my hearing aids I hear perfect and its all because of these 2 ladies- this is the place to go- I’m sure all their locations are great!- but its worth it to go out of your way to see Dawn and Kathy in Patchogue to make you feel right at home!- very sincerely Michael Rinsler, PS- I would give 100 stars if I could!!-lol and I just did!

Michael Rinsler
Sandra Lombardi
Andres Carpio

Excellent care; and a very friendly, knowledgable staff!

Marybeth Valenti
Kristen Rothfelder
Lola Davis
Ka Rio
Jake Gerard

Just the best. Dawn was amazing, explaining everything fully and being so friendly. This is the place to go!!!

John Tarantino

I would like to thank you for your outstanding contribution to the Wiilambridge office. You had been an amazing team, who was diligent and hard-working. Your dedication to work with patients is resulting in an increased output at your site. Because of your kind atmosphere of patience and kindness, I expect growth in the future, as you deliver the same quality of work. The front desk staff is AMAZING! I am writing this letter to thank you for your assistance during the many hours spent, especially during these difficult times, how you manage to assist your patients and co-workers. I would like to thank you from the core of my heart for the services rendered at your office. It is an honor to be assisted by such a caring staff, who is a huge milestone to the office. Thank you!

Shaneequa

Every service provider runs into glitches beyond their control. What separates the great ones from the rest is how they address it. I had recurring complications with my aids and McGuire’s would not give up until the manufacturer got all of it done to perfection… even when I felt things were OK, they were still not satisfied until it met their far greater expectations. Want a Hearing Center that is truly there for you? So do I, that’s why I’ll only go to McGuire’s in Centereach.

Ken Piorun

They are very nice helpful,clean. I am very satisfied with the service they provide.

shaneequa neureiter

These hearing aids are amazing! I got these 3 months ago to replace ones that I’ve had for years. Audiologist Dr. Kaitlyn O’Rourke made a process that I had thought would be complicated and drawn out a genuine breeze. She helped me clearly understand key features and any maintenance involved with these hearing aids. I was impressed, and still am, about the capabilities of this type of hearing aid and with how easy Dr. O’Rourke made it seem to set up for my profound hearing loss. I can honestly say that I cannot imagine, now, being without my new hearing aids. Thank you

Matt W.

Very clean and excellent service

Julys G

Great and outstanding doctors and wonderful staff

Maoly Aponte

Donna and Cathy are the utmost in terms of customer service and patient service. I recommend anyone needing hearing aids sales and service to see them.

Ron Hughes

Great customer service.

Ann I. Aurelio
Alyssa Kelly
Noemi Bonilla
Kyla Feeney

Dr. Franky has great patience and is very informative! Her Yorktown office is exceptionally clean and takes all necessary precautions.

James Sullivan

Mary is amazing, great service and very professional

victor rugg
jeremy boyle

They are the most caring and professional office. They explain everything and make you feel so comfortable. They make you feel like family.

Randy Pitrowski

Admin staff was friendly and welcoming! My visit was with the doctor was professional and insightful. I was given step by step details on the process to obtain my hearing aids, including time frames of when I would receive my new hearing aids. As a first time patient and first experience with this process I am truly satisfied!

Demitra Bartlett

Everyone at McGuire’s Hearing Center in Selden is so thoughtful and careful to treat your condition with the utmost professionalism . I brought my 91 yr old dad there knowing that he was reluctant to admit his condition. They helped him and fit him with a pair of aids that were perfect for him. It has vastly improved his life (and ours)! He proudly wears them every day all day. I would recommend them to anyone without hesitation. It was great value as well.

caribe01

They are the best. Number one.

Richie Villaronga

I was looking for a Hearing Center today and I just so happened to walk by the Hearing Center on Fordham Road. Unfortunately, my insurance is an out of state insurance and I did not want to pay out of pocket for my visit, BUT the young ladies at the front desk were so helpful and professional. They listened intently to what my needs were and even though my insurance is not accepted, they did not treat me any different. I would recommend this center to ANYONE!

Henry Ingles

When I was 40 and needed glasses, I got them without a second thought. Now in my 70s with some loss of hearing, I recognized that I had to take action to assure I could comfortably do my work as a newspaper reporter. Dr. Bohr and her staff were patient and there was no hard sell. I could have walked out without buying the hearing aids with no pressure. But I chose to get the units and have had them for a couple of weeks now. They are comfortable, not visible and on both levels 1 and 2, I am very pleased with the increased hearing ability I have. I will be returning in two weeks for a move to level 3 that for me will restore me to a normal level of hearing. But the adjustment period has been very easy. I chose McGuire’s having written about Les Paul using its services when, as a gifted musician, he needed hearing aids. Glad I made the choice. Yes, I could have had my hearing tested and bought hearing aids for less money through a number of vendors. But as a new user, I wanted the guidance that came with choosing McGuire’s that has truly been a partner in my journey. I’m pleased that I made the decision I did.

Julie Lane

Sandra could not be more helpful. Excellent service.

Steven

Awesome Michael was the nicest most helpful person we could have ever worked with. Thanks so much for making our vacation more beautiful for my mother when her hearing failed on her.

Mark Porter
Roseann Bello
Ashley Pado

McGuire’s is the best hearing center I’ve ever been to. I’ve been seeing Dr.Bohr for years. She’s caring and kind during appointments and always willing to help me whenever I have called the office with questions. I highly recommend her and this center!

holly habyan
Kathleen Quigley

Mcguires is a great place for hearing needs! I have been to Centereach and Patchogue offices. The offices are kept clean and service was very adequate. Staff were friendly and professional. My audiologist at Patchogue was was calm patient and knowledgeable. It is Amazing how much better I hear now as my experience there has now changed my life for the better. I am very thankful for this place/staff and service!

Jillian Weiner

Recently went to McGuires for a check up. Making an appointment was easy and quick. I met with Janet Shalley was nothing short of fantastic. From the examination to the adjustment of my hearing aid…absolutely fantastic. I would highly recommend them to everyone… Great Job!!

Paul Dapontes

For anyone needing audiologist and/or hearing aids please reach out to Kaitlyn o’rourke at McGuire’s Hearing Center at Pelham. In all my years of being hearing impaired I have never met someone so committed so passionate about her profession. Does not matter time or day she will always email me back and answer any questions or concerns I may have. Talk about family, she exceeds. All other workers as well have been very pleasant and very helpful to work with. Words don’t do justice to how thankful my son and I are for all you do.

Veronica Johnston
Christopher Ascoli

McGuire’s Hearing center is great. The staff Naomi and Katherine are very friendly and efficient, they helped my mom to get a referral from her doctor that she needed, they called Montefiore Hospital and got the referral for her. Dr. Cristina is so wonderful, she was very caring and patient with my mom. I definitely recommend McGuires. Thank you so much McGuire’s Hearing Center.

Cynthia Barber

This review is long overdue! My 94 year old mum has been going to McGuire’s Hearing Center for over 5 years now. She would not go any where else! The unbelievable service that she receives from Dawn, Mary and Kathy are amazing. They are ALL incredibly hard working, patient, kind, and treat my mum with great respect and care. They are all so knowledgeable in their field and don’t ever hesitate to try and help. I am forever grateful to these lovely ladies!!!

Thisker m

I have been wearing hearing aids for 10 years. About 6 months ago I realized that I was hearing little or nothing at all in my right ear. Assuming this was part of the aging process and worsening hearing loss, I lived with it. It recently got so bad I was finding it impossible to successfully work at my job, that as a salesman, where hearing your customers desires is a number one requirement. An appointment for a hearing test with the amazing Paula found that I had somehow lost a hearing aid dome in my ear canal. Paula successfully removed the blockage and miraculously restored hearing to my offending ear. Thanks to Paula’s above and beyond effort I will once again be able to hear family, friends and customers without the annoying “please repeat that” and “could you please talk louder” and other requests that a hearing impaired person is all too familiar with. Thank you Laura and Mcguires for great care and treatment.

Joe landsberg

The front line of the office in Riverhead is headed by Fran Siano. Fran has a very important role at the Riverhead Office. She is the first person that everyone sees before their appointment. I have sat in the waiting room over the years and have seen many types of clients. Some are angry, depressed and just generally upset. Getting a hearing aid is a major step for any person. It touches on a number of emotions. Fran has a wonderful way with the clients. She listens very carefully as to what they are saying, and approaches them with an understanding of what they are going through. I have had first hand experience with Fran. I am so thankful for her assistance in so many areas.
McGuires, you are so fortunate to have a staff member who is a positive member. Thank you for Fran Siano.

Rena Rosenfeld

Mcguire's Hearing Aids & Audiology Services

Attention: new, existing and loyal clients. Here is the consumer alert announcement from the NYS Department of State, View Article